隱私保護(hù)政策

IDP教育集團(tuán)(以下一同簡稱“IDP”或“我們”)深知個人信息對您而言的重要性，也感謝您對IDP的信任。我們?yōu)槟峁╇[私保護(hù)政策以便您能理解我們對您及您的隱私安全的承諾。我們將通過本政策向您說明IDP將會如何收集、存儲、保護(hù)、使用及對外提供您的信息，并說明您享有的權(quán)利。IDP將采取一切切實(shí)可行的步驟，確保個人資料的安全性，及避免發(fā)生未經(jīng)授權(quán)或者因意外而擅自取得、刪除或另行使用個人資料的情況。

您應(yīng)在向IDP提交您的任何個人數(shù)據(jù)前認(rèn)真閱讀隱私政策，一旦您開始向IDP提交您的任何個人數(shù)據(jù)，即表示您已閱讀隱私政策且同意我們根據(jù)隱私政策收集、使用和/或分享您的個人數(shù)據(jù)，同意相關(guān)網(wǎng)站使用條款。如果您未閱讀隱私政策或不同意隱私政策，請勿向IDP提交任何個人數(shù)據(jù)。但是，若您不能或不愿向IDP提供我們合理要求的個人數(shù)據(jù)，則我們可能無法向您提供您所請求的信息、商品或服務(wù)。

特別提示說明：IDP教育集團(tuán)的數(shù)據(jù)存儲在歐洲的服務(wù)器上，包含您個人信息的隱私數(shù)據(jù)。您使用本網(wǎng)站，意味您同意、并授權(quán)將數(shù)據(jù)在境外存儲。如您不同意境外存儲，請撥打電話：4008218688（9-19點(diǎn)，周一至周日，節(jié)假日除外）予以說明。

我司承諾遵守《信息安全技術(shù)個人信息安全規(guī)范》的要求。您訪問和使用本網(wǎng)站須遵守本隱私政策和所有適用法律。我們致力于滿足您的期望，并將遵守與您的個人信息和敏感信息有關(guān)的所有適用的隱私和數(shù)據(jù)保護(hù)法規(guī)。

一、我們收集哪些“個人數(shù)據(jù)”?

“個人數(shù)據(jù)”是指可以識別您的一條或多條信息，包括但不限于：

• 姓名和聯(lián)系方式，包括但不限于郵政和電子郵箱地址、電話號碼等
• 帳戶信息，包括但不限于用戶名、個人照片或社交媒體賬號等
• 居住地址，包括但不限于居住國家、詳細(xì)地址、郵政編碼等
• 出生日期
• 技術(shù)信息，包括但不限于網(wǎng)名、IP地址、瀏覽器及設(shè)備數(shù)據(jù)、通過cookie收集的信息、像素標(biāo)簽及其他技術(shù)、服務(wù)器日志文件數(shù)據(jù)、應(yīng)用程序使用數(shù)據(jù)及位置信息等偏好，包括但不限于購物習(xí)慣、首選教育課程等
• 公司或?qū)W校名稱及地址
• 信用卡和借記卡號
• 醫(yī)療信息(如過敏或疾病情況)
• 您同意接收后續(xù)服務(wù)的方式，比如：以電話、短信或電子郵件聯(lián)絡(luò)，以協(xié)助您有關(guān)海外升學(xué)的咨詢或收到IDP教育有關(guān)海外升學(xué)、英語培訓(xùn)及IELTS的相關(guān)實(shí)用推廣資訊

二、我們?nèi)绾问占瘋€人數(shù)據(jù)?

我們收集的個人信息僅用于具體的、明確的、合法用途。我們不會將個人信息用于本政策中未規(guī)定的用途或未經(jīng)通知使用個人信息。

我們可能直接從訪問我們網(wǎng)站的訪客收集信息，也可通過使用cookies和其它技術(shù)間接收集信息。我們可能會跟蹤您瀏覽器提供的信息，包括您所來自的網(wǎng)站(稱為referring URL)、您使用的瀏覽器類型、訪問的時間和日期以及其它c(diǎn)ookies使用的信息。我們可能會收集有關(guān)你的PC定位信息、任何登錄信息、您的設(shè)備和瀏覽器信息以及其它不能識別個人身份的信息。

電子表格

如果您訂閱我們的網(wǎng)站，我們將向您收集的個人信息包括但不限于您的姓名、地址、聯(lián)系方式、職業(yè)和專業(yè)會員資格等。如果您從我們的網(wǎng)站訂購任何產(chǎn)品，我們也會收集您的信用卡資料。我們不會收集我們不需要的個人信息。

網(wǎng)站流量跟蹤

當(dāng)您訪問我們的網(wǎng)站時，我們的服務(wù)器會記錄您的訪問并記錄以下信息:

• IDP網(wǎng)站的頁面瀏覽量
• 獨(dú)立訪客的數(shù)量
• 這些獨(dú)立訪問者(平均)在IDP網(wǎng)站上花費(fèi)的時間
• IDP站點(diǎn)的公共入口和退出頁面

三、我們?nèi)绾问褂脗€人信息?

我們將訪問過我們網(wǎng)站的訪客的數(shù)據(jù)匯總以便進(jìn)行產(chǎn)品和服務(wù)開發(fā)和改進(jìn)活動。我們也用這些數(shù)據(jù)來進(jìn)行市場分析。

我們可能會使用您的個人信息，以便我們提供我們的服務(wù)、完成任何在線訂單、回答您的問題、告知學(xué)生、機(jī)構(gòu)和其他客戶我們提供的服務(wù)的發(fā)展(包括參與項目/計劃的活動和機(jī)會)以及管理我們的內(nèi)部業(yè)務(wù)運(yùn)營。未經(jīng)你事先同意，IDP不會將在本網(wǎng)站收集的有關(guān)你的個人資料透露給任何其他方，除非經(jīng)過您的授權(quán)同意。此外，除法律要求或隱私法允許外，IDP不會向任何其他第三方出售、出租或交易您的個人信息。

四、關(guān)于未成年人的隱私保護(hù)

平臺重視未成年人的信息保護(hù)，如您為未成年人，建議您請您的父母或監(jiān)護(hù)人仔細(xì)閱讀本政策，并在征得您的父母或監(jiān)護(hù)人同意的前提下使用平臺的服務(wù)或向平臺提供信息。對于經(jīng)父母或監(jiān)護(hù)人同意使用平臺的產(chǎn)品或服務(wù)而收集未成年人個人信息的情況，平臺只會在法律法規(guī)允許，父母或監(jiān)護(hù)人明確同意或者保護(hù)未成年人所必要的情況下使用、共享、轉(zhuǎn)讓或披露此信息。

監(jiān)護(hù)人應(yīng)承擔(dān)保護(hù)未成年人在網(wǎng)絡(luò)環(huán)境下的隱私權(quán)的首要責(zé)任;

本網(wǎng)站收集未成年人的個人資料，僅為回復(fù)未成人特定要求的目的，一經(jīng)回復(fù)完畢即從記錄中刪除，而不會保留這些資料做進(jìn)一步的利用;

未經(jīng)監(jiān)護(hù)人之同意，本網(wǎng)站將不會使用未成年人之個人資料，亦不會向任何第三方披露或傳送可識別該未成人的個人資料。

若經(jīng)未成人之監(jiān)護(hù)人同意，本網(wǎng)站可對未成年人之個人資料進(jìn)行收集，我們將向監(jiān)護(hù)人提供：

審視自其子女或被監(jiān)護(hù)人收集之資料的機(jī)會;

拒絕其子女或被監(jiān)護(hù)人的個人資料被進(jìn)一步的收集或利用的機(jī)會;

變更或刪除其子女或被監(jiān)護(hù)人個人資料的方式;

監(jiān)護(hù)人有權(quán)拒絕本網(wǎng)站與其子女或被監(jiān)護(hù)人做進(jìn)一步的聯(lián)絡(luò);

五、關(guān)于信息安全

我們采取合理的技術(shù)和組織措施來保護(hù)我們所持有的個人信息免遭干擾，丟失，未經(jīng)授權(quán)的訪問，使用，修改或披露以及其他濫用。

我們采取的步驟包括：

• 維護(hù)計算機(jī)技術(shù)，人員和基于過程的安全措施，例如防火墻，網(wǎng)絡(luò)安全配置，加密，密碼的使用以及其他以電子形式保存信息的適當(dāng)措施;
• 定期更新安全系統(tǒng)和配置，以保護(hù)我們的系統(tǒng)免受惡意活動的侵害;
• 將數(shù)據(jù)訪問限制為僅需要進(jìn)行我們的業(yè)務(wù)活動的人員;
• 培訓(xùn)并確保要求我們的所有雇員作為雇傭條件，將我們持有的個人信息視為機(jī)密信息。

但是，您應(yīng)該注意，如果您以電子方式向我們提交信息，則互聯(lián)網(wǎng)不是一個安全的環(huán)境。我們采取了合理的步驟，為接收信息提供了一個安全的渠道，但不能在其到達(dá)我們之前絕對保護(hù)個人信息。

六、您的權(quán)利

1.查閱信息

根據(jù)《信息安全技術(shù)個人信息安全規(guī)范》，您有權(quán)查閱IDP處理的您的個人信息。

2.更正權(quán)

如果您的個人詳細(xì)信息有所更改，或者您認(rèn)為我們持有的有關(guān)您的信息不正確，不完整或過時，請與我們聯(lián)系，以便我們更正我們的記錄。

3.刪除權(quán)

根據(jù)您的要求，我們將刪除我們?yōu)槟鷵碛械乃袛?shù)據(jù)，而這些數(shù)據(jù)在法律上是不需要保留的。

4.限制處理權(quán)

當(dāng)您行使上述權(quán)利之一時，您有權(quán)限制處理，并且可能需要一些時間來處理該請求。例如：當(dāng)您與我們聯(lián)系以更新您的詳細(xì)信息時，您有權(quán)要求限制，直到您的詳細(xì)信息被更新為止。

5.撤回同意的權(quán)利

對于我們征求您同意的處理活動，您有權(quán)在任何時候通過取消訂閱我們的消息或聯(lián)系我們撤回此同意。

6.反對權(quán)

您可以反對處理您的個人數(shù)據(jù)。

7.發(fā)出請求

為保障安全，您可能需要提供書面請求，或以其他方式證明您的身份。我們可能會先要求您驗(yàn)證自己的身份，然后再處理您的請求。

所有請求將在合理的時間內(nèi)以書面形式答復(fù)。如您不滿意，還可以通過在線服務(wù)或電話服務(wù)渠道聯(lián)系平臺，幫您解決問題。

在以下情形中，我們將無法響應(yīng)您的請求：

(1)與個人信息控制者履行法律法規(guī)規(guī)定的義務(wù)相關(guān)的;

(2)與國家安全、國防安全直接相關(guān)的;

(3)與公共安全、公共衛(wèi)生、重大公共利益直接相關(guān)的;

(4)與刑事偵查、起訴、審判和執(zhí)行判決等直接相關(guān)的;

(5)個人信息控制者有充分證據(jù)表明個人信息主體存在主觀惡意或?yàn)E用權(quán)利的;

(6)出于維護(hù)個人信息主體或其他個人的生命、財產(chǎn)等重大合法權(quán)益但又很難得到本人同意的;

(7)響應(yīng)個人信息主體的請求將導(dǎo)致個人信息主體或其他個人、組織的合法權(quán)益受到嚴(yán)重?fù)p害的;

(8)涉及商業(yè)秘密的。

七、第三方網(wǎng)站

本隱私政策不約束任何第三方的隱私政策、信息保護(hù)或其他行為。我們建議并鼓勵您在訪問第三方網(wǎng)站或使用上述功能時查看相關(guān)第三方的隱私政策。

八、隱私政策的更新

由于技術(shù)或法律變更，我們有權(quán)對這里的服務(wù)條款進(jìn)行更新或修改。我們不會在未通知您的情況下，減少您在本隱私政策項下的權(quán)利。如出現(xiàn)重大的變更，我們將以更明顯的方式刊登通知。若法律有要求，我們將就任何變更事先取得您的同意。您同意將定期訪問本頁面，了解和審閱任何此類變更。

本協(xié)議條款變更后，如果您繼續(xù)使用本軟件，即視為您已接受修改后的協(xié)議。如果您不接受修改后的協(xié)議，應(yīng)當(dāng)停止使用本軟件。

Privacy Policy

At IDP we understand that your privacy is important to you. We are committed to meeting your expectations and will comply with all applicable privacy and data protection legislation in relation to your personal information and sensitive information. We provide this Privacy Policy to help you understand our commitment to your privacy and the security of your information. Through this policy, we will explain how IDP will collect, store, protect, use, and disclose your information, as well as the rights you enjoy. IDP will take all practical steps to ensure the security of personal data and to prevent unauthorized access, acquisition, deletion, or other unauthorized use of personal data.

You should carefully read the Privacy Policy before submitting any personal data to IDP. Once you start submitting any personal data to IDP, it indicates that you have read the Privacy Policy and agree to our collection, use, and/or sharing of your personal data in accordance with the Privacy Policy and agree to the relevant website terms of use. If you have not read the Privacy Policy or do not agree to it, please do not submit any personal data to IDP. However, if you cannot or do not wish to provide us with the personal data we reasonably request, we may not be able to provide you with the information, products, or services you request.

Special Notice:

As IDP is a multinational company with customers all over the world, we transfer and store personal information overseas. IDP Education Ltd, based in Australia is responsible for compliance with privacy laws.

You can contact IDP Education Ltd.’s privacy officer via privacyofficer@idp.com or write to
Privacy Officer
IDP Education Ltd
Level 10 MQ2, 697 Collins Street
Docklands
Melbourne 3008

Any personal information listed in this policy may be transferred to IDP’s servers overseas. It will only be processed for the reasons outlined below and will be subject to appropriate measures to protect the security of your data at all times.

IDP Education Group's data is stored on servers in Europe, including privacy data containing your personal information. By using this website, you agree to and authorize the data to be stored overseas. If you do not agree to overseas storage, please call 4008218688 (9:00 am - 7:00 pm, Monday to Sunday, excluding holidays) to explain your preferences.

We promise to comply with the requirements of the "Information Security Technology Personal Information Security Specification." Your access to and use of this website must comply with this Privacy Policy and all applicable laws. We are committed to meeting your expectations and will comply with all applicable privacy and data protection regulations related to your personal and sensitive information.

I. What "Personal Data" Do We Collect?

"Personal Data" refers to one or more pieces of information that can identify you, including but not limited to:

• Name and contact information, including but not limited to postal and email addresses, phone numbers, etc.
• Account information, including but not limited to usernames, personal photos, or social media accounts, etc.
  
• Residential address, including but not limited to country of residence, detailed address, postal code, etc.
• Date of birth
• Technical information, including but not limited to pseudonyms, IP addresses, browser and device data, information collected through cookies, pixel tags, and other technologies, server log file data, application usage data, and location information, etc. Preferences, including but not limited to shopping habits, preferred education courses, etc.
• Company or school name and address
• Credit card and debit card numbers
• Medical information (such as allergies or medical conditions)
• Your agreement to receive subsequent services, such as contact by phone, SMS, or email, to assist you with inquiries about overseas education or to receive practical promotional information related to overseas education, English training, and IELTS from IDP Education.

II. How Do We Collect Personal Data?

We will only collect personal information by lawful and fair means. Personal information may be collected directly from you or your authorised representative, or may be collected from a third party such as a licensee or representative authorised by us to provide services to you. You may supply your personal information to us in person, when using our websites, app and digital tools, or communicating with us via social networks and other online channels.

We do not collect personal and sensitive information unless the information is reasonably necessary for our business functions or activities. We will obtain your consent before collecting any sensitive information.

We will only collect personal information by lawful and fair means. Personal information may be collected directly from you or your authorised representative, or may be collected from a third party such as a licensee or representative authorised by us to provide services to you. You may supply your personal information to us in person, when using our websites, app and digital tools, or communicating with us via social networks and other online channels, e.g. through your Facebook or Twitter identity.

We do not collect personal and sensitive information unless the information is reasonably necessary for our business functions or activities. We will obtain your consent before collecting any sensitive information.

Electronic Forms

If you subscribe to our website, we will collect personal information from you, including but not limited to your name, address, contact information, occupation, and professional qualifications. If you order any products from our website, we will also collect your credit card information. We will not collect personal information that we do not need.

Website Traffic Tracking

When you visit our website, our server will record your visit and the following information:

• Page views of the IDP website
• Number of unique visitors
• The average time spent by these unique visitors on the IDP website
• Public entry and exit pages of the IDP site

III. How Do We Use Personal Information?

We will aggregate data from visitors to our website for product and service development and improvement activities. We also use this data for market analysis.

We may use your personal information to provide our services, complete any online orders, answer your questions, inform students, institutions, and other customers about the development of our services (including participation in project/program activities and opportunities), and manage our internal business operations. We have contracts with a number of organizations to provide services to support our processing of your personal information. We use them to:

• Provide web hosting and support services
• Provide software we use to manage your data
• Provide customer service, surveys and marketing (if you consent to receive marketing communications)

Whenever third parties are engaged, they are subject to contractual requirements to only handle personal information in ways that are specifically authorized.

We will not disclose your personal information collected on this website to any other party without your authorization, except as required by law or privacy law. In addition, IDP will not sell, rent, or trade your personal information to any other third party unless required by law or allowed by privacy law.

IV. Privacy Protection for Minors

We attach great importance to the protection of information for minors. If you are a minor, we recommend that you have your parents or guardians carefully read this policy and use the platform's services or provide information to the platform with their consent. For cases where personal information of minors is collected with the consent of parents or guardians to use the platform's products or services, the platform will only use, share, transfer, or disclose such information in accordance with the law, with the explicit consent of parents or guardians, or when necessary to protect the legitimate rights and interests of minors.

Guardians are responsible for protecting the privacy rights of minors in the online environment.

This website collects personal data from minors only for the purpose of responding to specific requests from minors. Once the response is completed, the data is deleted from the record, and the data will not be further used.

Without the consent of the guardian, this website will not use the personal data of minors, nor will it disclose or transmit personally identifiable information of minors to any third party.

If the guardian consents to the collection of personal data of minors by this website, we will provide the guardian with the following rights:

The opportunity to review the information collected from their children or wards.
The opportunity to refuse further collection or use of personal information of their children or wards.
Ways to change or delete personal information of their children or wards.
Guardians have the right to refuse further contact between this website and their children or wards.

V. Information Security

We take reasonable technical and organisational measures to protect the personal information we hold against interference, loss, unauthorised access, use, modification or disclosure, and other misuse.

The steps we take include:

• maintenance of computer technology, people and process-based security measures for example firewalls, network security configurations, encryption, use of passwords and other appropriate measures where information is held in electronic form;
• regular updates to security systems and configurations to protect our systems from malicious activity;
• restriction of access to data to only those staff that need access to carry out our business activities;
• training and ensuring that all our employees are required, as a condition of employment, to treat personal information held by us as confidential.

However, you should be aware that if you submit information to us electronically the internet is not a secure environment. We take reasonable steps to provide a secure channel for receiving information but cannot absolutely protect personal information before it reaches us.

Retention

When the personal information that we collect is no longer required, we will destroy, delete it in a secure manner, or ensure that the information is de-identified in accordance with our information destruction and de-identification policy, unless we are required by law to retain a copy of the personal information or the information is contained in a Commonwealth record.

However, you should be aware that if you submit information to us electronically, the internet is not a secure environment. We have provided a secure channel for receiving information, but we cannot absolutely protect personal information before it reaches us.

VI. Your Rights

You have the right to seek access to any of your personal information held by us unless there is a valid reason under the Privacy Act or Data Protection Act for us to withhold the information.

Valid reasons include:

We have reason to suspect that unlawful activity or misconduct of a serious nature has been engaged in and giving access would be likely to prejudice the taking of appropriate action in relation to the matter; or

Giving access would reveal evaluative information generated within us in connection with a commercially sensitive process.

If your personal details change, or you believe the information we hold about you is incorrect, incomplete or out-of-date, please contact us so that we can correct our records.

Right to erasure

At your request, we will remove all the data we have for you which we are not required legally to retain.

Right to restrict processing

You have the right to restrict processing when you have exercised one of the above rights and it may take some time to process that request. For example: when you contact us to update your details you have the right to request restriction until your details are being updated.

Right to withdraw consent

For the processing activities where we have asked you for consent, you have the right to withdraw this consent at any point by unsubscribing from a message from us.

Right to object

You can object to the processing of your personal data.

Right to not be subject to automated decisions and profiling

None of our processing activities are purely automated and no decisions are made without human intervention. There are instances where we process data to analyse or predict behaviour but we will ask you for explicit consent when this processing will involve your personal data.

Right to data portability

If you have provided us with your personal data with consent or under the contact obligations, you have the right to request the data you have provided to us in a machine-readable format should you decide to move to another data controller.

Making a request

Requests for access or correction to your personal information or other privacy rights described above should be addressed to The IDP Privacy Officer. All requests will be responded to in writing within a reasonable period of time. As part of this process we will verify the identity of the individual requesting the information prior to providing access or making any changes. If we cannot fulfil your request, we will respond provide you with an explanation.

VII. Third-Party Websites

This Privacy Policy does not constrain any third-party privacy policies, information protection, or other behaviors. We recommend and encourage you to review the privacy policies of relevant third parties when visiting third-party websites or using the above-mentioned functions.

VIII. Updates to the Privacy Policy

Due to technical or legal changes, we have the right to update or modify the service terms here. We will not reduce your rights under this Privacy Policy without notifying you. In the event of significant changes, we will provide more conspicuous notice. If required by law, we will obtain your consent for any changes. You agree to regularly visit this page to understand and review any such changes.

Once the terms of this agreement have changed, if you continue to use this software, you are deemed to have accepted the modified agreement. If you do not accept the modified agreement, you should stop using this software.